I prefer remote support. It is cheaper for you and more productive for me in most instances.
– It does require an internet connection on your side.
– I use TEAMVIEWER to link to your computer and work on it. I will send you a link to download my customized TEAMVIEWER remote support application.
If for some reason I do need to be on site to do the fixing, it does incur a higher hourly rate and transportation fee.
Because I work alone, time needs to be managed carefully. I am not always available to assist immediately.